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Questions about using Raktify

How Raktify works for donors, camp organisers, hospitals and blood banks — what it costs, how the WhatsApp alerts work, how to stop them, and who can see your details.

Raktify is run by Choudhari EduHealth India Foundation, a not-for-profit in Amravati, Maharashtra. These are the questions people ask us most often.

Does Raktify cost anything?

No. Registering as a donor is free, hosting a camp is free, and there is no fee anywhere on the platform for donors, camp organisers, hospitals or blood banks. Raktify is run by a not-for-profit foundation and is funded by donations to that foundation, not by charging the people who use it. Nobody is ever asked to pay for blood through Raktify, and nobody is ever paid for donating it — voluntary, unpaid donation is the only kind the platform supports.

How do the WhatsApp alerts work?

When you register, you give your blood group, your district, and how far you are willing to travel. After that you hear from us only when a patient near you needs your blood group — not on a schedule, and not for anything else.

Three things keep the volume low. Alerts are matched to your blood group, so a request for a group you cannot help with never reaches you. They are matched to the distance you chose, so a hospital on the other side of the state does not message you. And they are matched to whether you are currently eligible to donate, so you are not asked again a week after you have given blood.

An alert tells you the hospital or blood bank, the area, and how urgent it is. You reply yes or no. Nothing happens if you ignore it, and saying no has no consequence at all — it is not a commitment you signed up for.

How do I stop getting alerts?

Open your donor dashboard and turn availability off. That stops new alerts immediately and keeps your account, so you can turn it back on whenever you want. Many donors use it while travelling or recovering from an illness.

If you want your data removed entirely rather than paused, that is a separate right under India's Digital Personal Data Protection Act, and the data deletion page explains how to ask for it.

Can a hospital see my phone number?

No. Hospitals never receive a donor's mobile number from Raktify — the platform masks it to the last four digits, and every message between a patient's side and a donor goes through Raktify rather than directly. That is a rule enforced in the platform's own code and database, not a setting an individual hospital can change.

The blood bank that actually collects your donation does see your contact details, because it has to call you to confirm an appointment and is the organisation legally responsible for the collection.

Who decides whether I can actually donate?

The blood bank, on the day, through its own medical screening. Raktify asks a few questions when you register so that you are not called in for an appointment you would certainly be turned away from, but that pre-check is only a filter. It cannot see your haemoglobin, your blood pressure or your medical history, and it is not a medical opinion. The doctor at the blood bank can defer you when Raktify's check passed, and that decision is the one that counts.

How do I host a blood donation camp?

Apply at raktify.choudhari.ngo/camps/host. You give the date, the venue and roughly how many donors you expect; Raktify checks which licensed blood banks have collection capacity that day, and partners one with your camp.

You then get a shareable page for the camp that people can open from a WhatsApp message or a printed QR poster and register on. On the day, the blood bank brings its staff and equipment, screens the donors, and takes the collected blood back to its licensed storage. You do not handle blood, paperwork or medical decisions at any point — a camp organiser organises people and a room.

Colleges, companies, housing societies, temples and community groups all host camps this way. There is no minimum size, though a blood bank will tell you if a date is not worth sending a team for.

We are a hospital or a blood bank. How do we join?

Apply to onboard your institution at raktify.choudhari.ngo/onboarding/apply. An administrator verifies the institution's registration and licence details, and onboarding completes once a memorandum of understanding is signed on paper.

After that, a hospital can raise blood requests and track them; a blood bank can publish the days it can collect at camps, record its tested inventory, and answer requests. Staff accounts use two-factor authentication, and every change to a clinical record is written to an audit log that nobody — including us — can edit or delete.

I registered but have not had a single alert. Is something broken?

Probably not. An alert only goes out when a patient near you needs your specific blood group and there is no tested unit already on a blood bank's shelf, which is how it should be: most requests are filled from existing stock, and that is a good outcome, not a missed one. Some donors go months without hearing from us.

Two things are worth checking. Make sure availability is on in your dashboard. And if you registered with a blood group you knew from a report rather than one a blood bank confirmed, note that Raktify never matches on a self-reported group — it is shown on your profile marked unverified, and it is not used to find you. The group gets confirmed the first time you donate.

Who runs Raktify, and can I see that?

Choudhari EduHealth India Foundation, a not-for-profit registered in Amravati, Maharashtra (CIN U88900MH2025NPL447942, NGO-Darpan MH/2025/0643345). You can write to contact@choudhari.ngo about anything on the platform, including a mistake on one of these pages.

The foundation accepts donations towards running costs at raktify.choudhari.ngo/donate. Giving money is entirely separate from giving blood, and neither one gets you anything extra on the platform.